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Core SaaS metrics explained

This calculator combines several key subscription-business metrics from a handful of inputs: Monthly Recurring Revenue (MRR), churn rate, customer acquisition cost (CAC), and customer count.

The formulas

  • ARR = MRR × 12
  • ARPA = MRR / Number of Customers
  • LTV = ARPA / Churn Rate
  • LTV:CAC Ratio = LTV / CAC

An LTV:CAC ratio around 3:1 or higher is a commonly cited benchmark for a healthy, sustainable SaaS business, though ideal targets vary by stage and industry.

For general business planning and education.

Last reviewed August 2026